WE WANT YOU TO LOVE WHAT YOU ORDERED, BUT IF SOMETHING’S NOT RIGHT, HERE’S HOW WE HANDLE IT:
EXCHANGES AND STORE CREDIT
WE OFFER EXCHANGES OR STORE CREDIT ON UNWORN ITEMS RETURNED IN THEIR ORIGINAL CONDITION WITHIN 14 DAYS OF DELIVERY OR PURCHASE.
THIS APPLIES TO:
➊ INCORRECT SIZE OR FIT
➋ CHANGE OF MIND
➌ UNWANTED GIFTS
PLEASE NOTE: WE DO NOT OFFER REFUNDS FOR THESE CASES.
ALL SALE ITEMS ARE FINAL AND CANNOT BE RETURNED OR EXCHANGED.
DAMAGED OR FAULTY ITEMS
IF YOUR ITEM ARRIVES DAMAGED OR FAULTY, WE’LL MAKE IT RIGHT.
➊ EMAIL US WITHIN 3 DAYS OF RECEIVING YOUR ORDER.
➋ INCLUDE CLEAR PHOTOS OF THE ISSUE AND YOUR ORDER NUMBER.
ONCE ASSESSED, WE’LL OFFER:
➊ A REPLACEMENT IF AVAILABLE
➋ STORE CREDIT
➌ OR A REFUND, ONLY IF THE PRODUCT IS DEEMED GENUINELY DEFECTIVE
NORMAL WEAR, MINOR DYE VARIATIONS, OR DISTRESSED FINISHES ARE INTENTIONAL AND PART OF OUR DESIGN, NOT DEFECTS.