WE WANT YOU TO LOVE WHAT YOU ORDERED, BUT IF SOMETHING’S NOT RIGHT, HERE’S HOW WE HANDLE IT:
EXCHANGES AND STORE CREDIT
WE OFFER EXCHANGES OR STORE CREDIT ON UNWORN ITEMS RETURNED IN THEIR ORIGINAL CONDITION WITHIN 14 DAYS OF DELIVERY OR PURCHASE.
THIS APPLIES TO:
➊ INCORRECT SIZE OR FIT
➋ CHANGE OF MIND
➌ UNWANTED GIFTS
PLEASE NOTE: WE DO NOT OFFER REFUNDS FOR THESE CASES.
DAMAGED OR FAULTY ITEMS
IF YOUR ITEM ARRIVES DAMAGED OR FAULTY, WE’LL MAKE IT RIGHT.
➊ EMAIL US WITHIN 3 DAYS OF RECEIVING YOUR ORDER.
➋ INCLUDE CLEAR PHOTOS OF THE ISSUE AND YOUR ORDER NUMBER.
ONCE ASSESSED, WE’LL OFFER:
➊ A REPLACEMENT IF AVAILABLE
➋ STORE CREDIT
➌ OR A REFUND, ONLY IF THE PRODUCT IS DEEMED GENUINELY DEFECTIVE
NORMAL WEAR, MINOR DYE VARIATIONS, OR DISTRESSED FINISHES ARE INTENTIONAL AND PART OF OUR DESIGN, NOT DEFECTS.