Shipping/Returns

Shipping
Cultish® delivers via Dawn Wing (South Africa) and DHL Express (rest of the world). All orders are processed within one working day; however, during sales, orders might be delayed due to the extra amount of orders being filled out.

Cultish® will not be held responsible for a delay in shipment caused by courier delays, international customs issues, or any other circumstances beyond our control. Product prices will always be visible on the package insert for tax reasons on all international orders.

Shipping is calculated after checkout.

Once orders are sent, they can’t be cancelled and changing your delivery address will no longer be possible. Please ensure to fill out the correct address when checking out.

Cultish® is not responsible for returned packages lost in transit to us.

Returns
Cultish® will accept returns within 14 days from the date you received your purchase. You require a valid receipt to initiate the return. Please email customercare@cultish.com to initiate the returns process. Pending inspection, store credit or exchange will be processed for the item value, and you will be contacted by email. We do not offer refunds.

Shipping and handling charges are not refundable. To return an item, courier it to the address supplied in the initiation email. Your return must be sent back to the correct address for us to credit or exchange your purchase. Items must be folded or placed back in their original packaging along with any corresponding tags. All items are subject to inspection and voiding of this contract due to wear and tear of a returned item.

During sale periods, all sale items purchased are final, and no exchanges or returns will be accepted. Cultish® reserves the right to extend, modify, or discontinue markdowns at any time without notice.

Community

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