Privacy policy

THIS PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, AND SHARE YOUR PERSONAL INFORMATION WHEN YOU VISIT OR MAKE A PURCHASE FROM CULTISH.COM.

➊ WHAT WE COLLECT
DEVICE INFORMATION
WHEN YOU BROWSE OUR SITE, WE AUTOMATICALLY COLLECT CERTAIN INFORMATION ABOUT YOUR DEVICE, INCLUDING:
➊ YOUR BROWSER TYPE, IP ADDRESS, TIME ZONE
➋ COOKIES ON YOUR DEVICE
➌ THE PAGES YOU VIEW AND HOW YOU INTERACT WITH THE SITE
➍ THE WEBSITES OR SEARCH TERMS THAT REFERRED YOU

THIS INFORMATION IS COLLECTED USING:
➊ COOKIES – DATA FILES WITH ANONYMOUS IDENTIFIERS
➋ LOG FILES – RECORDS OF SITE INTERACTIONS AND METADATA
➌ WEB BEACONS / TAGS / PIXELS – TOOLS TO MONITOR SITE USE

ORDER INFORMATION
WHEN YOU MAKE A PURCHASE OR ATTEMPT TO DO SO, WE COLLECT:
➊ NAME, BILLING AND SHIPPING ADDRESS
➋ EMAIL ADDRESS AND PHONE NUMBER

WE DO NOT STORE CREDIT CARD DETAILS — ALL PAYMENTS ARE PROCESSED SECURELY VIA THIRD-PARTY GATEWAYS.

CURRENCY SELECTION
WE USE A TEMPORARY SESSION COOKIE TO DETECT YOUR LOCATION AND DISPLAY PRICES IN YOUR LOCAL CURRENCY. THIS CLEARS AUTOMATICALLY WHEN YOU CLOSE YOUR BROWSER.

 HOW WE USE YOUR INFORMATION
WE USE ORDER INFORMATION TO:
➊ FULFIL AND DELIVER ORDERS
➋ PROCESS PAYMENT AND SEND CONFIRMATIONS
➌ COMMUNICATE WITH YOU
➍ SCREEN FOR FRAUD AND RISK
➎ PROVIDE PRODUCT UPDATES OR MARKETING (BASED ON YOUR PREFERENCES)

WE USE DEVICE INFORMATION TO:
➊ IMPROVE OUR WEBSITE EXPERIENCE
➋ ANALYSE BROWSING BEHAVIOUR AND AD CAMPAIGN PERFORMANCE
➌ DETECT POTENTIAL RISK OR FRAUD (ESPECIALLY IP ADDRESSES)

➌ SHARING YOUR INFORMATION
WE ONLY SHARE PERSONAL INFORMATION WITH TRUSTED SERVICE PROVIDERS WHO HELP US OPERATE OUR STORE:
➊ SHOPIFY (OUR E-COMMERCE PLATFORM)
➋ GOOGLE ANALYTICS (TO UNDERSTAND HOW YOU USE THE SITE)

WE MAY ALSO SHARE YOUR INFORMATION TO COMPLY WITH LAWS, RESPOND TO LEGAL REQUESTS, OR PROTECT OUR RIGHTS.
➍ TARGETED ADVERTISING
WE MAY USE YOUR INFORMATION TO SHOW YOU RELEVANT ADS ACROSS PLATFORMS. YOU CAN OPT OUT OF TARGETED ADVERTISING HERE:
➊ FACEBOOK
➋ GOOGLE
➌ BING
➍ OR VIA THE DIGITAL ADVERTISING ALLIANCE
WE DO NOT ALTER OUR DATA COLLECTION IN RESPONSE TO DO NOT TRACK SIGNALS.

➎ YOUR RIGHTS
IF YOU’RE AN EU OR UK RESIDENT, YOU HAVE THE RIGHT TO ACCESS, CORRECT, OR DELETE YOUR DATA. TO MAKE A REQUEST, EMAIL US AT CUSTOMERCARE@CULTISH.COM.

WE MAY PROCESS YOUR DATA TO FULFIL AN ORDER OR PURSUE LEGITIMATE BUSINESS INTERESTS. PLEASE NOTE YOUR DATA MAY BE TRANSFERRED OUTSIDE OF EUROPE, INCLUDING TO CANADA AND THE US.

➏ DATA RETENTION
WE RETAIN YOUR ORDER INFORMATION UNLESS AND UNTIL YOU REQUEST ITS DELETION.

➐ POLICY UPDATES
THIS POLICY MAY BE UPDATED OCCASIONALLY TO REFLECT OPERATIONAL, LEGAL, OR REGULATORY CHANGES.

➑ CONTACT
QUESTIONS, CONCERNS, OR DATA REQUESTS: CUSTOMERCARE@CULTISH.COM